AlertsFlow

Privacy Policy

Last Updated: [DATE]

Introduction

This Privacy Policy describes how AlertsFlow ("we," "our," or "us") collects, uses, and protects your personal information when you use our job alert service. AlertsFlow is an intelligent Reddit job alert system that helps users find relevant job opportunities through AI-powered analysis and scoring.

By using our service, you agree to the collection and use of information in accordance with this policy.

Data We Collect

Personal Information

  • Account Information: When you create an account, we collect your name, email address, and profile information through our authentication provider (Clerk)
  • Search Profiles: Custom search criteria you create, including keywords, subreddit preferences, and profile names
  • Payment Information: Billing details and payment method information processed securely through Stripe (we do not store credit card details)
  • Communication Data: Messages you send to us through support channels or feedback forms

Non-Personal Information

  • Usage Data: Information about how you interact with our service, including search queries, pages visited, and time spent on the platform
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Log Data: Server logs containing information about requests made to our service
  • Analytics Data: Aggregated and anonymized data about user behavior and service performance

Third-Party Data

  • Reddit Data: Public job postings and related information from Reddit subreddits
  • AI Analysis Data: Job post content processed by our AI systems for scoring and analysis

How We Use Your Data

We use the collected information for the following purposes:

Service Provision

  • Job Alerts: To search Reddit for job postings matching your criteria and send you personalized alerts
  • AI Scoring: To analyze and score job opportunities using artificial intelligence
  • Account Management: To maintain your account and provide access to our services
  • Customization: To personalize your experience and improve our recommendations

Communication

  • Email Notifications: To send you daily digest emails with new job opportunities
  • Service Updates: To notify you about changes to our service or important announcements
  • Support: To respond to your inquiries and provide customer support

Business Operations

  • Payment Processing: To process subscription payments and manage billing
  • Service Improvement: To analyze usage patterns and improve our algorithms
  • Security: To monitor for fraudulent activity and protect our users
  • Legal Compliance: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

  • Clerk: For user authentication and account management
  • Stripe: For payment processing and billing
  • Neon: For secure database hosting and data storage
  • Vercel: For application hosting and content delivery
  • Upstash: For caching and data storage
  • Resend: For email delivery services
  • Anthropic: For AI-powered job scoring and analysis

Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Government requests
  • Protection of our rights and property
  • Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

  • Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
  • Secure Hosting: Our infrastructure is hosted on secure, SOC 2 compliant platforms
  • Access Controls: Strict access controls and authentication for all systems
  • Regular Security Audits: Ongoing security assessments and vulnerability testing

Operational Safeguards

  • Employee Training: Staff are trained on data protection and privacy best practices
  • Incident Response: Comprehensive incident response procedures for security breaches
  • Data Minimization: We collect only the minimum data necessary for our services

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

Account Data

  • Active Accounts: Retained while your account is active and for 30 days after closure
  • Search Profiles: Deleted immediately when you delete them or close your account
  • Payment Records: Retained for 7 years as required by financial regulations

Usage Data

  • Analytics Data: Aggregated and anonymized data may be retained indefinitely
  • Log Data: Retained for 90 days for security and debugging purposes

Legal Requirements

Some data may be retained longer if required by applicable laws or legal proceedings.

Your Rights

You have the following rights regarding your personal information:

Access and Portability

  • Data Access: Request a copy of all personal information we hold about you
  • Data Portability: Receive your data in a structured, machine-readable format

Correction and Updates

  • Data Accuracy: Update or correct inaccurate personal information
  • Profile Management: Modify your search profiles and preferences at any time

Deletion

  • Right to Delete: Request deletion of your personal information
  • Account Closure: Close your account and delete associated data

Communication Preferences

  • Email Settings: Unsubscribe from marketing emails while maintaining essential service communications
  • Notification Controls: Adjust your alert frequency and notification preferences

Exercising Your Rights

To exercise any of these rights, please contact us at [privacy@alertsflow.com] or through your account settings.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

  • Authentication: Required for user login and session management
  • Security: Help protect against fraud and unauthorized access
  • Functionality: Enable core features of our service

Analytics Cookies

  • Usage Analytics: Help us understand how users interact with our service
  • Performance Monitoring: Track service performance and identify issues

Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect service functionality.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Other appropriate transfer mechanisms

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

  • Notify Users: Provide notice of material changes through email or service notifications
  • Update Date: Revise the "Last Updated" date at the top of this policy
  • Post Changes: Make the updated policy available on our website

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [privacy@alertsflow.com]

For data protection inquiries, you can also contact our Data Protection Officer at [dpo@alertsflow.com].

Additional Information

Data Controller

AlertsFlow is the data controller for the personal information collected through our service.

Supervisory Authority

If you are located in the European Union, you have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information in accordance with applicable data protection laws.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, the right to delete personal information, and the right to opt-out of the sale of personal information.

This Privacy Policy is effective as of [DATE] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.